KUENLING Service

Kuenling Air Conditioning boasts a professional technical service team, over 80% of whom have more than ten years of experience in the HVAC industry. Our business covers Chinese Mainland, Hong Kong, Macao, Taiwan and Southeast Asia. Our experienced marketing team keeps focusing on diversified customer demands, capable of supplying standardized products and non-standard customized solutions, and continuously delivers reliable HVAC & refrigeration equipment to the market.
Adhering to professional service philosophy, Kuenling After-sales Service Center relies on solid technical capability and positive service attitude to build long-term and stable partnerships with customers. Our complete regional service network provides full-cycle technical support for all clients.

12-month product warranty, free services within warranty period, 24-hour hotline, telephone appointment available within 10 minutes.

1. Provide start-up commissioning after unit installation as well as maintenance service during the warranty period;
2. After expiration of warranty, continue to provide long-term customer services including regular inspection, fault repair and annual maintenance;
3. Supply genuine original spare parts timely to ensure stable equipment operation;
4. Offer technical schemes and support for unit energy-saving renovation;
5. Carry out equipment operation & maintenance technical training for customer operators;
6. Undertake services including system technical consultation, pipeline cleaning, system optimization and overall renovation of HVAC systems.

The service network is divided into four major regions: South China Region, North China Region, East China Region and Western China Region